<p>How to win Dealer of the Year. DealerRater GM Jamie Oldershaw and reviews expert Lana Waters join the show to give review strategy advice that will help your dealership land on next year’s list of winners, and attract more customers in the process.</p>

How to win Dealer of the Year. DealerRater GM Jamie Oldershaw and reviews expert Lana Waters join the show to give review strategy advice that will help your dealership land on next year’s list of winners, and attract more customers in the process.

"You have to respond; it's no longer optional"

Unscheduled Maintenance is a production of Cars.com that highlights automotive experts and innovators who are finding new ways to succeed in this fast-moving industry. We look at the many ways marketing leaders can drive success and aim to leave listeners feeling inspired, informed and empowered. Whether you’ve been in the business 50 days or 50 years, it never hurts to stop in for some Unscheduled Maintenance.

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"You have to respond; it's no longer optional"

"You have to respond; it's no longer optional"