Eric is joined by Natalie Dodson. Natalie is the Assistant Vice President of Mortgage Lending at Illinois National Bank. They discuss many aspects of the mortgage lending process, such as types of loans, interest rates, appraisals, PMI, local lenders vs national lenders, and the secret room in the basement where the underwriters hide. Also covered is the importance of building relationships with Realtors, and whether buyers should call a lender or a Realtor first.