Making Business Matter (MBM)

You Need to Coach Your People Part 2


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Use Our G.R.O.W Model to Coach Your People with Options
Today's topic, You Need to Coach Your People Part 2. Learn How to Coach Your People with the 4 Steps of the G.R.O.W. Model - Part #2: Reality. Coach your people with Options - Step 3. Use your time working from home to become the very best version of yourself. This is a Virtual Classroom of 20-minutes, followed by a 10-minute Q&A.
You Can Read the Full Transcript Below:
Nathan Simmonds:
Good afternoon everyone. Little bit early, just a minute to go. Just waiting for the next people to come in and then we are gonna get cracking. Got some wonderful mindset shifts to set. Share today around the option section of the grow coaching model. Make sure everyone's setting up nicely drinks ready.
Nathan Simmonds:
Again, just making sure any mobile phones, any devices, any social media distractions that you've got. Make sure your phones are on flight mode for the duration. Maximize the attention that you can give to this and to yourself and maximize the investment that you're gonna make in yourselves with this. Okay, super important. The only investment that is guaranteed is the one that you make in yourself.
Nathan Simmonds:
Absolutely a hundred percent. And that's not the interest Return on that investment on yourself is much bigger than that. So we're gonna give it 30 more seconds just to see who shows today. And then we are gonna get on with the options section of the grow coaching model. Really help shift some of the mindset and elements around this.
Grow with the grow coaching model
 
Nathan Simmonds:
It’s gonna be good, excited to be delivering this. Might have to adjust the angle of the laptop so we can cover everything. Let's go, let's do this. Welcome to another sticky learning lunchtime session, another micro learning 20 minute Micro learning. Today is all around the options section of the Grow Coaching model. I'm sure you all know by now those that have met me before. My name is Nathan Simmons.
Nathan Simmonds:
I'm the senior leadership coach and trainer for MBM Making Business matter, the Homer Sticky Learning and the provider of leadership development and soft skills to the grocery and manufacturing industry. Now these sessions are all about giving you the additional tools, mindset shifts so that Ryan, while you are in, um, physical distancing and in in lockdown and preparing to go to work, it will give you some of those extra tools that are gonna help you go back with and be an absolute screaming success.
Nathan Simmonds:
And take whatever it is you're doing right now and take it even further. So today we are looking at the O in Grow and as it's bla blazoned across your screen, you all know what this already means. It stands for options. What does this mean to you personally? When we're thinking about the option section of the grow coaching model? What does this actually mean to you? Open question. You can give me the answers in the question box or the chat box. What does options mean to you?
Nathan Simmonds:
Let's see what your thinking is. Where your thinking is brainstorming and generating possible solutions and pathways towards attaining goals. Brilliant choices, fantastic. It's the one thing that we always have. Even if we think we don't, we always have a choice, primarily over how we choose to respond to a situation. Great start. So we've got quite a nice compact, um, group today. So there's plenty of room to ask questions and, and get involved. It is about the options.
Nathan Simmonds:
The thing that often happens, and the first point I want to cover in this is when we are coachable, when we are used to the coaching model, when we're leading people or being a leader and we're working through this model, what we find is as we spend our time up in this section here in the goal and the reality and we are asking more questions in this space, you'll find that as you are thinking about where you've come from, where you are going to, what you are doing, you'll find that you'll start already coming up with some solutions and options.
Nathan Simmonds:
You'll find that your brain is already starting to run on a little bit. And when we're doing the coaching, it's very easy as the coach to find that. You go, oh, so what is it you'd like to achieve? Oh, that's fantastic. Where, what have you done so far? Oh, brilliant. So you've done this and you've done that and done that. Well, what's next?
Nathan Simmonds:
And we find ourselves as the human, as just being compelled to move forward and miss some of the great details up here because we want to get to the solutions, we want to get to the actions that are gonna be taken. We want to, and it's a very masculine trait to get to the point and get closure on the conversation and know that people are doing what they need to be doing.
Nathan Simmonds:
So 0.1 is hold back, spend time in your goal and reality. When we're talking about listening skills in coaching, 'cause it's one of the key things around coaching, leadership, mental health, all of these elements. How much time does a coach normally spend listening in comparison to speaking? Let me know what you think the answers are. What percentage of your time as a coach is spent listening over talking? First answer in any more for anymore. What other answers do we have coming in? Before I start sharing these, what percentage of your time is spent as a coach or a leader listening in comparison to giving the or, um, to asking questions?
Nathan Simmonds:
Good mixture of responses. Here we've got 75%, we've got 45%. Um, reality kind of someone's saying, you know, ideally it should be kinda 66%, but more often than not, it is 33% When you're doing the listening and the talking as a coach, ideally we aim for the 80 20 rule PERS law of distribution. 80% of our time is spent listening to the person that's in front of us and 20% asking questions.
Nathan Simmonds:
Now there's a similar distribution when we're working in this space, when we're focusing on our goal and reality on our options and tomorrow's way forward, we want spend probably about 80% of our time focusing on the goal and the reality because the more clarity that someone has on where they're going, that definition of destination and the more understanding through that educated reflection, the easier it is to come up with new ideas to help the individual move forward or for them to help themselves move forward.
Nathan Simmonds:
So we spend the majority of our time there getting that clarity so we know where we're going, we know where we are. The analogy when I talked about this yesterday was a around sat nav. And we understand that there's two pieces of information that you need in order to get where you are going, the postcode of the destination and the postcode of where you are.
Nathan Simmonds:
But the same analogy applies when we want to go go. So when we want to get somewhere, when do we put the postcode in? When do we put the destination where we're going? Do we do it when we're getting into the car or do we do it when we're already driving down the road? And I know technology is moving on a little bit.
Nathan Simmonds:
When we understand where we are going, we already know where the destination is before we get in the vehicle. We understand where we are because we've woken up and we're going there and exactly that. We do it at the start of the journey. Why? Primarily because it's safe.
Nathan Simmonds:
It's not okay to be using your mobile phone while you are driving and trying to put in a postcode or trying to work out where you're going or the best route when you are already doing 60 miles an hour. And this is the same with this section here and moving into options. If you are trying to do that and you are already running ahead, you are missing the point. And actually you could potentially be going in the wrong direction.
Nathan Simmonds:
How many people here in this group have already done this? You've started a journey, suddenly realize you're going in the wrong direction or thought you were going the best way before you put the address into the, uh, into your sat nav and suddenly realize you had to do a u-turn or added 15 minutes to your journey. Yes or no? How many people have done this? I know I have guilty.
Nathan Simmonds:
Yeah, not me, but that was someone else saying guilty. Yeah, someone says, whoever says no is a liar. We've all done it. We start to run ahead. And it's the same in our coaching. So if we learn to hold ourselves back and get this definition, then we can start moving ourselves forward. What you'll also find
Nathan Simmonds:
As you start doing this, the more depth you get here, the more understanding people have of what they've tried, what they've tested, where they've failed, what they've learned, uh, in relation to where they're going. You'll come up with more than one option and you absolutely have to King Gardner, and I think some of you already know that I'm a king gardener, but you go all the way back to the Bible and they talked about the.
Nathan Simmonds:
I forget the full story, but you know, he, he the man who was casting a seed and sometimes they fell on rocks and sometimes they fell on hard places and sometimes the seeds fell in exactly the right place in order for them to grow. And it's the same with our options and our op and our options and what we're doing. We need to come up with a myriad, a plethora, uh, a multitude of ideas so that we can draw on them.
Nathan Simmonds:
Parable of the . I thank you very much, Christopher. Appreciate you Chris. We need to come up with multiple options and actually you'll find that some of those options will stack chronologically. Some of the key questions I ask to people when we've already collated some of these. Okay, so what's the next action you can take in the next 24 hours or the first action you can take in the next 24 hours? And I'll go, oh, I can do that. Okay,
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Making Business Matter (MBM)By Darren A. Smith