You paid for an AI agent. You got a chatbot in a trench coat. A chatbot answers. An agent acts. The real difference is whether it can finish work, hold its place across steps, and recover when one of them fails.

This episode breaks down the three step test that separates a real agent from a dressed up chatbot, why most agents stall or report false success, what Gartner means by agent washing, and the test you can run before you buy.

The recovery is the whole job. Everything else is just typing.

Keywords: AI agents, agentic AI, agent washing, agent vs chatbot, multi-step agents, agent recovery, state management, error handling, AI orchestration, AI infrastructure, build vs buy, CTO

This is Maya. New episodes three times a week.

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