Leading PreSales | The Solution Engineering Leadership Show

Your Best SE Has Never Been Coached [12]


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How to introduce feedback to a veteran who has never had it

πŸŽ™οΈ Live webinar May 21: Tim & Jan on building a PreSales team that drives revenue β€” not just demos. serockstars.com/webinar

When a new SE leader inherits a veteran with deep product knowledge but years of unchallenged habits, the instinct is to list what needs fixing. But that approach turns a trusted expert into a reluctant trainee. Nate and Ava explore how to coach someone who has never been coached.

What Nate and Ava discuss
  • Why experienced SEs often already know the gap between their best and their average β€” they just need someone to draw it out
  • The difference between correcting someone and helping them do more of what already works
  • When self-awareness is not there: using data to open the door while keeping coaching question-based
The move

If you are inheriting a veteran SE who has never been coached, don't start with what's broken. Ask them what their best demo looks like. Let them find the gap between their best and their average. That is where the coaching begins.

πŸ”— Resources & Links: paths.to/presales

πŸ“… Book a Discovery Call: calendly.com/serockstars-tim/discovery-call

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Leading PreSales | The Solution Engineering Leadership ShowBy Jan-Erik Jank & Tim BrΓΆmme