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Your Greatest Asset Is You: Elevating Your Professional Presence
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Ever wondered what truly sets one dental practice apart from the dozens of others lining "dental row" in your town? Kelly Dugan, certified image consultant and presence expert, shares a refreshing perspective that might surprise you.
The secret isn't found in your clinical skills or even your office décor—it's in the subtle nuances of how you and your team show up every day. "When we think about communication, it comes from how we dress, to how our bodies communicate, to how we verbally communicate, to the sound of our voice," explains Kelly. "Individually, we're our greatest asset."
Drawing from her background with the Association of Image Consultants International, Kelly reveals how personal branding transcends mere appearance to encompass a total professional presence. She walks us through the process of building authentic consistency across all touchpoints—from in-person patient interactions to digital platforms. Using her 360 Reach assessment tool, she helps professionals understand current perceptions and define their unique brand personas that resonate with patients.
What makes this conversation particularly valuable for dental professionals is Kelly's emphasis on "the little things" that create memorable patient experiences. Something as simple as body language during patient handoffs or the energy a team member brings into a room can have a significant impact on trust-building. Through individual coaching, team training, and even uniform development, Kelly helps practices create the consistency that elevates the entire patient experience.
Kellye Duggan's Contact Information:
- https://kellyduggan.com/
- https://linktr.ee/kdiconsulting
Rate, Review, & Follow
"I love the Dental Bun!" If that sounds like you, please consider rating and reviewing the show! This helps me support more people--just like you.
Don't forget to follow the podcast. I'm adding a bunch of bonus episodes to the feed, and if you're not following, there's a good chance you will miss out.
Follow The Dental Bun On:
YouTube
Apple Podcast
Spotify
Amazon Music
View all episodes
By JanieceSend us a text
Ever wondered what truly sets one dental practice apart from the dozens of others lining "dental row" in your town? Kelly Dugan, certified image consultant and presence expert, shares a refreshing perspective that might surprise you.
The secret isn't found in your clinical skills or even your office décor—it's in the subtle nuances of how you and your team show up every day. "When we think about communication, it comes from how we dress, to how our bodies communicate, to how we verbally communicate, to the sound of our voice," explains Kelly. "Individually, we're our greatest asset."
Drawing from her background with the Association of Image Consultants International, Kelly reveals how personal branding transcends mere appearance to encompass a total professional presence. She walks us through the process of building authentic consistency across all touchpoints—from in-person patient interactions to digital platforms. Using her 360 Reach assessment tool, she helps professionals understand current perceptions and define their unique brand personas that resonate with patients.
What makes this conversation particularly valuable for dental professionals is Kelly's emphasis on "the little things" that create memorable patient experiences. Something as simple as body language during patient handoffs or the energy a team member brings into a room can have a significant impact on trust-building. Through individual coaching, team training, and even uniform development, Kelly helps practices create the consistency that elevates the entire patient experience.
Kellye Duggan's Contact Information:
- https://kellyduggan.com/
- https://linktr.ee/kdiconsulting
Rate, Review, & Follow
"I love the Dental Bun!" If that sounds like you, please consider rating and reviewing the show! This helps me support more people--just like you.
Don't forget to follow the podcast. I'm adding a bunch of bonus episodes to the feed, and if you're not following, there's a good chance you will miss out.
Follow The Dental Bun On:
YouTube
Apple Podcast
Spotify
Amazon Music