The NeuroLeadership Edge

Your Highest ROI Posts Aren’t Yours — with Jacki Lutz


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Topics Covered:
  • What Employee-Generated Content (EGC) actually is—and why it matters now more than ever
  • Common fears from leadership and how to address them (e.g. legal, brand risk, control)
  • Step-by-step guide to launch EGC from scratch
  • What to train your people on (and what to leave alone)
  • How to handle negative comments like a pro
  • Why employee content builds psychological safety and performance
  • Real metrics that track ROI (spoiler: not vanity numbers)
  • A simple rule for first-time posters
  • LinkedIn’s latest algorithm changes and what to avoid
Timestamps:

0:00 – Intro: Would anyone care more if your people posted instead of your company?
1:00 – What is EGC, really?
3:00 – Why people trust people more than companies
5:30 – Where to start if you're a leader
7:10 – Don't force it: let interest be organic
9:00 – The neuroscience of trust and visibility
10:30 – What to post vs what not to post
12:30 – Guidelines, training, and avoiding legal pitfalls
14:50 – Why bad content isn't necessarily bad
17:00 – Dealing with negative comments online
20:00 – Measuring success (hint: not likes!)
22:00 – Surprising LinkedIn algorithm tips
24:00 – The two biggest mistakes companies make with EGC
27:00 – Bonus tip: Don’t forget your comment strategy
28:40 – Wrap up and final gold nuggets

For free resources, upcoming masterclasses, or to join our next live webinar—click the link here: https://linktr.ee/clairehayek
Follow me on LinkedIn- https://www.linkedin.com/in/clairehayek/
Follow Jacki Lutz on LinkedIn- https://www.linkedin.com/in/jackilutz/

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The NeuroLeadership Edge Podcast is produced by Claire Hayek. All opinions are those of the host and guests. For more leadership resources, visit www.mspteambuilding.com.

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The NeuroLeadership EdgeBy Claire Hayek