Learn what’s going on when patients get defensive or disengaged. And find out why you need to listen on multiple levels. Get full show notes here: https://michellemarketingstrategies.com/your-patient-got-defensive-heres-whats-going-on/

By the way, I love hearing from you! Reach out to me at [email protected], tweet me @MMSJennifer or find me on Instagram @LeadingwithHealth. And if you haven't already, stop by my site and download your free copy of 100 Quotes from Women in Healthcare.