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The Ultimate Guide To Contact Center Outsourcing Episode...we created it!
This episode of "Advice from a Call Center Geek!" is designed to give you everything you need before you outsource.

What to look out for, what to negotiate, pricing... it's all here.

This episode will give you everything you need to make the right decision about outsourcing (or not to outsource) your contact center.

We also have a full downloadable guide that goes into even more depth that you can find here:
Ultimate Guide to Contact Center Outsourcing!

Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: linkedin.com/in/tlairdexpivia/
Schedule time with me to talk about anything call center related:
https://calendly.com/call_center_advice/15min
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel
Text Me: Text "Call Center Manager" to 814-247-0633

If you would like to appear on "Advice from a Call Center Geek! make sure you shoot tom an email at [email protected]!

 Tom Laird’s 100% USA-based, AI-powered contact center. As the only outsourcing partner on the NICE CXone Customer Executive Council, Expivia is redefining what it means to be a CX tech partner. Learn more at expiviausa.com. 

Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel