We'll discuss how UX design can significantly impact customer retention and increase average order value. Through a role-playing scenario, we'll demonstrate how UX designers can focus on user behavior and enhance the overall user experience.

Key strategies like conducting user research, analyzing user journeys, and developing user-centered features will be highlighted. By prioritizing qualitative insights over quantitative metrics, UX design emerges as a vital component in achieving business goals and fostering long-term growth.

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