Senior executives in technology, operations and digital banking from the Philippines discussed the different cloud migration strategies adapted by banks in order to provide a more seamless experience to their customers.

Henry Antonio of RCBC, Henry Aguda of Union Bank, John Howard Medina of Philippine Bank of Communications (PBCOM), Arivuvel Ramu of tonik, Noel Santiago of Bank of the Philippine Islands (BPI) and Rajashekara Visweswara Maiya of Infosys Finacle talked about the opportunities created by moving to cloud and what’s next for the Philippine banks in their digital banking journey.

The dialogue started with Henry Aguda as he shared that the cloud was instrumental for their bank’s digital acceleration, providing their system with speed and agility to scale at will.

Medina noted that moving to cloud has been the natural direction for PBCom since the bank has since moved its servers to a digital environment a decade ago. “We created a bank within the bank that was on cloud,” added Medina.

Antonio, on the other hand, revealed that the pandemic has accelerated their use of robotic process automation functionalities, adding that they are still fairly conservative with their approach to artificial intelligence.

The other speakers also spoke about the challenges of having an existing legacy, the IT concentration risks and the different models that are being utilised with regard to cloud adoption.