My Ghosted Guest

You're Spending $10K/Month to Ghost Your Best Customers


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Connect w/ Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/

Most hospitality brands spend $2,000 – $3,000/month on social media, PR, and website management. And they're getting absolutely nothing back. Not because the platforms don't work. But because they're doing C-grade work in an A+ world.

In this episode, Brady and Gabriel break down the "ghosting epidemic" plaguing restaurants, wineries, breweries, and event venues. You know how to create a five-star experience in person. But online? You're walking up to the bar, smiling at your customer, and walking away without saying a word. They share real examples (including a coffee shop that ghosted Gabriel yesterday), the Nordstrom handwritten card system that built empires, and why the AI tsunami makes human connection your only defensible moat. Plus: introducing "The Ghost Board"—where they'll audit real hospitality brands live and show you exactly what A+ engagement actually looks like.

If you're tired of reports that say nothing and want to turn digital presence into actual revenue, this is your playbook.

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My Ghosted GuestBy GrowthMap™