In this episode, we’re joined by Helen Ball FSLCC, Clerk to Shrewsbury Town Council. Helen discusses her fascinating 25-year career where she started as a part-time clerk to a small parish council to now clerking for one of the largest councils in England. We discuss youth engagement, youth centre provision and working with external agencies, the challenges county lines brings, Martyn's Law, and putting practices in place to ensure staff and the council are prepared for situations in future.