Last episode, we challenged the safety metrics organizations rely on. In Part 2 of our special series with COMET, we tackle another uncomfortable truth: many incident investigations identify what happened but never uncover why it happened.

Join Monika Todorova and Scott Gaddis as they sit down with Craig Smith from COMET to explore the dangers of stopping at "human error," the difference between surface-level findings and true root cause analysis, and how organizations can turn investigations into meaningful learning that prevents incidents from happening again.