This week, Helene and Joella dive into the world of food delivery services — exploring how they shape both businesses and consumers alike. With spooky season in full swing, they also share how Halloween is celebrated in their respective countries and what they would do in some 'spooky would you rather'.

This week, Helene and Joella dive into the world of food delivery services — exploring how they shape both businesses and consumers alike. With spooky season in full swing, they also share how Halloween is celebrated in their respective countries and what they would do in some 'spooky would you rather'.

Yum Tom and Sweaty Betty

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems.In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it.We know how to laugh at ourselves, at each other and most importantly, at other people. We simply want to invite you to have a cuppa with us, and enjoy the conversation.....oh wait, and another thing...

Comedy

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems. In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it. We know how to laugh at ourselves, at each other and most importantly, at other people. We simply want to invite you to have a cuppa with us, and enjoy the conversation.....oh wait, and another thing...

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Yum Tom and Sweaty Betty

Yum Tom and Sweaty Betty