Hosts Laks Srinivasan and Charlie Stack are joined by Zach Anderson, who made the switch from the gaming industry into banking through his role as Chief Data and Analytics Officer.

In this episode Zach explores the parallels between the two industries and how AI can improve customer experience by humanization.

We also talk about what CDAOs bring to the table, why data analytics has reached the end of its early phase and why companies are looking for transformative people in the data field.