<p>Going from a small takeout store to a hyperlocal fulfillment platform in 6 years, ZFW Hospitality has a story to tell. We spoke with their Founder, Madhav Kasturia — one of India’s youngest serial restaurateurs — about:</p> <ul> <li>Lockdown lessons and the impact on the hospitality industry</li> <li>Decision making in challenging situations</li> <li>Empowering customers through a great experience</li> </ul>

Going from a small takeout store to a hyperlocal fulfillment platform in 6 years, ZFW Hospitality has a story to tell. We spoke with their Founder, Madhav Kasturia — one of India’s youngest serial restaurateurs — about: Lockdown lessons and the impact on the hospitality industry Decision making in challenging situations Empowering customers through a great experience

ZFW’s Madhav Kasturia on pandemic pivots

Here’s how to startup. Even when the world goes topsy-turvy. 

From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. 

Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)

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Technology

Management

Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)

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ZFW’s Madhav Kasturia on pandemic pivots

ZFW’s Madhav Kasturia on pandemic pivots