Zinnov Podcast

L’Oréal has spent more than a century defining beauty, and today, it continues that evolution through technology. In this episode, Susannah Greenberg, Chief Information Officer, Americas, L’Oréal, joins Pari Natarajan, CEO of Zinnov, to discuss how AI, data, and digital platforms are deepening L’Oréal’s connection with consumers and reshaping how beauty is experienced.

From precise diagnostics and predictive skincare to AI-enhanced devices and digital try-ons, she breaks down how technology is personalizing beauty at an entirely new level. But the story goes far beyond products. Susannah shares how tools like L’Oréal GPT are transforming the way teams work, reducing repetitive tasks, accelerating problem-solving, and creating space for real creativity. She talks about talent, culture, and the energy inside L’Oréal: a place where new ideas constantly emerge and where creativity and technology meet every day.

This episode offers a clear, thoughtful look at how a global brand integrates human insight with intelligent technology not to replace people, but to amplify what they do best. Tune in now.

Proof of concepts were once the hallmark of innovation. Today, they are the bottleneck. The most successful technology partnerships are moving beyond pilots and into production, building together, scaling together, and differentiating together. 

In this episode of the Zinnov podcast, Jason McIntyre, VP, Consulting & SI Program - Scale Ecosystem, Databricks, joins Rajat Kohli, Partner at Zinnov, for an unfiltered conversation on the future of ecosystems in the age of data and AI. 

From the evolution of system integrators into solution creators to why co-development will define the next decade of alliances, Jason shares what it takes to build partnerships that go beyond enablement and marketing. He explains how differentiation, industry depth, and partner mentality can turn collaboration into a true competitive edge. 

Tune in now. 

How do you measure software productivity in an AI-first world, and are we focusing on the right metrics?

In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan, CEO of Zinnov, speaks with Dr. Ranjit Tinaikar, CEO and Board Member of Ness Digital Engineering, to examine why traditional approaches to measuring productivity fall short in today’s AI-led engineering landscape.

The discussion explores the shift from absolute to relative metrics, the structural and behavioral barriers to change, and how AI is enabling organizations to reduce risk and modernize at scale, particularly across mid-market and PE-backed firms.

Tune in now for a timely perspective on rethinking productivity, measurement, and value creation in the age of AI.

What does it take to turn a company into a leadership factory — and a country into a product powerhouse?

In this premiere episode of Legends & Legacies, Zinnov’s President Sidhant Rastogi sits down with Ajai Chowdhry, Padma Bhushan awardee and HCL co-founder, to decode the DNA of enduring value creation in people, technology, and nations. From pioneering India’s electronics revolution to driving its semiconductor vision, Ajai shares timeless insights on leadership, aspiration, and nation-building.

He unpacks HCL’s early strategy of hiring for hunger, not just skills, revealing how entrepreneurial culture and structured sales training created a generation of industry leaders. In a candid diagnosis of India’s services sector, Ajai calls out the urgent need for reinvention, with consultative sales, product-led growth, and IP creation at the core. “India responds best in crisis,” he notes, framing AI disruption not as a threat, but a turning point.

Ajai’s advice is clear: Build with intent, lead with confidence, and aim for technology sovereignty - from semiconductors to software. Whether you’re scaling a start-up or steering a legacy firm, this episode offers a front-row seat to India’s tech evolution - and a masterclass in what it takes to shape the future. Tune in Now.

What does it really take to own the room, especially when it wasn’t designed for you?

We’re back with Season 2 of Woman in the Mirror, a Zinnov podcast series hosted by Nitika Goel, CMO at Zinnov. And we’re opening with a powerhouse: Rama Bijapurkar.

Rama is one of India’s most respected thinkers on business strategy, market behavior, and leadership. Author. Board member. Educator. Trailblazer. For decades, she’s shaped how companies, governments, and society make decisions — and in this episode, she lets us into the inner world behind that public power.

In this much-awaited conversation, Rama shares what it means to chart your course through boardrooms, biases, and life’s unexpected turns — especially for women in leadership. She doesn’t believe in destination thinking. She believes in navigation — in responding to what the moment demands, in evolving through instinct and serendipity. Or as she calls it, being from the navigational school of life.

She speaks candidly about building personal support systems, choosing courage over comfort, and staying true to yourself when it would be easier to blend in. It’s sharp. It’s stirring. And it’s filled with the kind of truth that lingers long after the episode ends.

If you’ve ever questioned whether you belong in the room, at the table, or in the story, let this episode be your reminder:

Plug in. Reflect. And maybe, rewrite your own script.

What happens when sustainability stops being a cost center and starts becoming a competitive edge?

In this episode of the Zinnov Podcast – Business Resilience Series, host Pari Natarajan, CEO, Zinnov, sits down with Catherine Kniker, Chief Marketing and Sustainability Officer, PTC, and Dave Duncan, Head of Sustainability, PTC. From their personal journeys into the world of sustainability to the surprising ways AI and circular design are reshaping manufacturing, this conversation goes beyond buzzwords.

It’s about why the smartest companies are rethinking products, profits, and purpose — all at once.

If you're a leader looking to future-proof your business or simply curious about how sustainability is becoming the new driver of growth and resilience, this episode is for you. Tune in now.

Want to go deeper?

What happens when AI, data, and experience design collide? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan sits down with Rajaram Radhakrishnan, CEO & Board member of Ciklum, to explore how Experience Engineering is reshaping enterprise growth in the age of Generative AI.

This episode stands out not just for its strategic clarity, but for its practical optimism, and Raj’s belief that young engineers are the new agents of transformation.

Imagine a world where creativity isn't just a passion - it's a driving force that disrupts industries, shatters expectations, and sparks bold change. In this powerful episode of Woman in the Mirror, Nitika Goel, CMO of Zinnov, steps beyond tech to dive into the world of women in the arts - a space where innovation and creativity break through barriers.

Join Nitika and an incredible panel of trailblazing women, Jahnavi Phalkey, Shanthamani Muddaiah, and Yamini Telkar as they discuss how they navigate the delicate balance between artistic integrity and commercial success.

These women aren’t just making art—they’re making history. Discover how they’re rewriting the rules, amplifying their voices, and redefining what it means to be a leader in the creative world. At Zinnov, we believe that creativity fuels innovation, and this conversation will show you exactly why.

"If you cannot explain something in a simple way, you probably don’t understand it." These words from Kamal Natarajan, SVP of Allstate Technology Solutions, encapsulate the challenge—and opportunity—facing the insurance industry today.

Technology has become inseparable from business, but the key to transformation lies not in chasing the latest tech, but in simplifying complex systems to improve customer experiences.

In this episode of the Zinnov Podcast: Business Resilience Series, Karthik Padmanabhan, Managing Partner at Zinnov, sits down with Kamal Natarajan to discuss how he is helping transform Allstate into a tech-driven, customer-first organization.

With over two decades of experience, Kamal has built high-performing teams, led large-scale digital transformation initiatives, and pioneered AI-driven innovations that are reshaping how insurance operates. He shares his insights on leveraging Gen AI, automation, and digital ecosystems to not just modernize, but humanize the insurance experience.

"We don’t lead with Gen AI—we lead with empathy," Kamal explains. He discusses how Allstate is experimenting with AI to create conversational, intelligent voice experiences that guide customers through critical moments, ensuring interactions feel natural and supportive rather than robotic.

Beyond technology, Kamal also delves into the cultural shift required for true digital transformation—from empowering engineers to rethink legacy processes to fostering a mindset that values purposeful innovation over complexity. He emphasizes that the future of leadership will not be about technology ownership, but about technology fluency.

"The role of technology organizations is going to fade away. Every leader needs to have a strong technology quotient—knowing how to think with a tech-enabled mindset rather than relying on a CIO to do it for them."

From reimagining customer engagement to reshaping how insurance is delivered, Kamal’s approach offers a blueprint for companies looking to stay ahead in an era of AI-driven disruption.