In a recent episode of ZN Live, Doron Themans, a Conversational AI strategist and entrepreneur, highlighted the significance of chatbots as digital co-workers. The discussion emphasized the need for integrating chatbots into organizational processes, while still acknowledging the importance of human support for more complex issues. Doron stressed the importance of building chatbots that truly understand users and shared recommendations for fostering effective AI conversations. Overall, the episode explored the potential of chatbots in enhancing user experience and streamline tasks.