Process Debt

Zombie Systems Are Draining Your Budget


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You're paying full price for tools your team barely uses. That’s not SaaS fatigue. That’s a zombie system.

Every business has them—tools nobody owns, nobody uses well, but everyone keeps paying for.

They hide in plain sight:

  • That analytics platform no one logs into
  • A CRM that only stores names, not relationships
  • Jira instances you can't shut down because "there’s still some data in there"

Zombie systems don’t scream. They quietly erode your margins, confuse your teams, and fragment your workflows.

Here’s the kicker: Most teams don’t kill zombie systems because nobody is asking the hard question:

“What value are we getting out of this tool?”

Fix it Friday is your chance.

🔍 Pick one tool.

🤔 Ask what it’s supposed to do.

🧠 Learn one new function. Then decide—optimize it, or kill it.

Start small. Start curious. Want help auditing your zombie stack? I’ll show you how to track them—and bury them. 💀

#processdebt #opsstrategy #saaswaste #fixitfriday

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Process DebtBy Chris Terrell