TalkingHeadz Podcast

Zooming into Agent Performance with Janelle Raney at Pathlight


Listen Later

TalkingHeadz is an interview format podcast featuring the movers and shakers of enterprise communications - we also have great guests. In this episode  Dave and Evan  discuss how contact center can better see the path, or light the path with Janelle Raney, CMO of Pathlight.

Prior to her arrival at Pathlight, Raney served as Head of Product and Industry Marketing at Zoom Video Communications where she built and led the product marketing, market intelligence, analyst relations, and vertical solutions teams. Prior to that, she served as Head of Product Marketing, SaaS Division, Document Cloud at Citrix where she built an experienced team and set the global go-to-market strategy for ShareFile, GoToMyPC, RightSignature and other initiatives related to productivity and collaboration.

Pathlight is a Realtime Performance Management (RPM) platform that allows large, customer-facing teams to move faster than ever before. By consolidating performance data, coaching, and communication in one place, the platform empowers data-driven management at every layer of the organizational chart. Based in San Francisco, CA, the company is backed by such investors as Kleiner Perkins, Quiet Capital, Jeremy Stoppelman CEO of Yelp and Dylan Smith co-founder and CFO of Box, among others. 

...more
View all episodesView all episodes
Download on the App Store

TalkingHeadz PodcastBy Dave Michels

  • 4
  • 4
  • 4
  • 4
  • 4

4

6 ratings


More shows like TalkingHeadz Podcast

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

222,704 Listeners

The Daily by The New York Times

The Daily

111,779 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

4,930 Listeners

Hard Fork by The New York Times

Hard Fork

5,370 Listeners