Is retention an industry hype word?  Is it actually the best way to measure your people strategies, on this week's Huddle we welcome Michelle Moreno, Matt Grimshaw and Ellie Hickling to answer these questions.

 

Find out why employee segmentation can help you improve engagement, how a scoring system can aid your senior managers and why tech needs to be adopted and embraced to find those marginal gains.

 

Episode shout outs include:

StintBrigadTenzoYoudaDerek Smith & Canopy MetricsAndy JonesDavid SalyersKris HallThe Burnt Chef ProjectHospitality Huddles is brought to you by Auden Hospitality working with hoteliers to make F&B great again.