The multifamily housing industry is facing a major challenge: a shrinking workforce and a PR problem that’s keeping skilled professionals away.
But why is maintenance often overlooked, and how can we change that?
In this episode, our hosts break down the pressing need for better marketing, customer service training, and stronger collaboration between maintenance teams and management.
From the role of industry-wide initiatives to the impact of public perception, this conversation is all about solutions. If you care about the future of multifamily maintenance, you won’t want to miss this episode!
What’s Covered in This Episode:
-Why does the multifamily industry struggle to attract and retain maintenance professionals?
-What impact does customer service training have on maintenance teams and overall industry standards?
-The perception of maintenance roles affects recruitment and workforce growth.
-How can industry-wide efforts, like NAA programs, bring in new talent and improve career awareness?
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#TheTurnoverPodcast #MultifamilyMaintenance #WorkforceCrisis #PropertyManagement #CustomerService #CareerGrowth #NAA #IndustryImprovement #MultifamilyHousing