This week on the AI in Sales podcast I speak with Roy Raanani, CEO and Co-founder at Chorus.ai. Chorus's AI platform improves customer conversion rates by recording, analyzing and garnering insights from conversations with prospects or customers. In this podcast, Ray talks about

the revenue impact of client conversations and how conversations should be viewed as a corporate asset

He also shares some fascinating insight on how to deal with potential clients who bring up your competitor in a conversation. What does it mean and what should you do.

All this and a shocking statistic on how much conversational data is actually captured in a CRM.