Episode eight of the Think Bigger Podcast is dedicated to the memory of AJ Maida. On this episode of the show I’m being joined by Joe Webb, President of DealerKnows Consulting and we’ll be talking about the importance of doing good for others and how it can enrich your own life.

 

Listen to Episode 008

Joe’s held just about every role inside the dealership from Internet Sales, BDC and Marketing to Sales Management, Finance and Closer Extraordinaire! Then back in 2008, Joe heard the calling to help other car dealers find their way in the ever changing automotive retail world, and founded DealerKnows Consulting.

With Joe’s experience and expertise, you’d think that we’d be talking about BDC processes, or how to create engaging videos – but we’re actually here to talk about one important thing that supersedes processes and tactics: being a genuinely good person.

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Big Thinker of the Week: Joe Webb

If you ever watched the show My Name Is Earl, then you know that the lead character, Earl, started living his life by the simple mantra, “do good things and good things happen”. I think that’s a great way to sum up this episode. Being able to look outward from ourselves and find ways to be genuinely helpful to others not only enriches the lives of others, but the positive effect it has on your own well being is undeniable.

During my interview with Joe, we’ll talk about:

* Why exuding kindness is essential to personal and professional growth.

* Why Joe feels the element of care isn’t something that’s promoted strongly enough in our industry (and how to fix it).

* Judging people on metrics vs. how they make others feel.

* How Joe’s drive to do good deeds impacted his entrepreneurial spirit.

* The importance of Kindness, Generosity, Respect and Care in business and in life.

* How the way you communicate with your customers plays a role in how much you enjoy what you do.

* How the simple act of doing something nice for someone else can lift your spirits.

* Towards the end of our interview, I tell Joe how much I enjoyed one of his recent videos, Know Your Inventory. You can check it out here.

This really is just a small sample of the conversation that Joe and I had. If you haven’t already begun to listen to the episode, fire it up right now. I promise you won’t be disappointed.

 

Big Tip of the Week: Donate Life America

Normally for our Tip of the Week segment, I bring on a teammate from Launch Digital Marketing or Dealer Inspire to share an actionable tip with the listening audience. But keeping with the theme of this show, I wanted to talk about something different, and something that can make a difference.

AJ was a supporter of many charitable organizations, including