Customer service, customer experience… tomAYto, tomAHto, right? Not exactly!

Today I’m talking with client experience specialist Lauren Kasle about what it really means to have a world-class customer experience and how customer service is really just one small part of that bigger picture.

Get ready to learn how you can work smarter-not-harder by building an experience that creates loyal fans for life!

Episode Highlights:

• What is customer experience?
• How is it different from customer service?
• How paying attention to your customer experience can actually save you time and money
• How to use your customer experience to stand out in a crowded market of people selling the same products and service as you
• How to approach customer experience as an online business owner, direct seller, or network marketer
• Specific, actionable steps to help you get started creating an exceptional experience for your customers

Episode Links:

• Join the Build it Like a Business Community
• Follow us on Facebook
• Connect on Instagram
• Download Lauren’s free guide: The 6 Tools You Need In Your Online Business To Create Lifelong Fans
• Lauren's website
• Lauren's Instagram