On this inaugural episode of In Systems We Trust, I sat down with Joshua Zerkel, Head of Global Community for Asana to talk through how to lead productive and efficient remote teams.

No matter how organized you are or how many checklists you have, if roles and responsibilities aren't clearly defined, things will get messy. People will feel disconnected, work will fall through the cracks, and clients will be unhappy.

And unhappy clients can threaten the long-term profitability and overall survival of your business.