Managing international teams is always a challenge, at Berlitz Kids Camps, some teams are only working together for one week at a time. The staff are from over 30 different countries and of different ages so communication and conflict resolution are critical. It*s the secret sauce behind kids having a fabulous time, plus language learning success whether that is in Germany or in an English speaking country.
We also talk about Disney*s secret passageway system and the how Berlitz is overachieving with regards to the gender gap.