Retail is an ever-changing space. Add in health and wellness, and it changes even more so. Trends come and go in the health and wellness industry, and they all affect the retail marketplace and eCommerce. With each trend comes new opportunities for products and systems.

In this episode, we have a conversation with James Murphy from the retail industry advisory team at Salesforce. Their job is to stay up to date on the latest trends, innovations, emerging tech, and anything that is impacting modern retail. James has been in the retail space for 20 years and has experienced some drastic changes, not to mention Covid-19. 

Listen in to this episode to learn about the eCommerce revolution in retail health and wellness and how James thinks it may continue to evolve.

Show Highlights:

• Trends and retail around the health and wellness space.

• The role of retail around the pandemic.

• How loyalty programs and memberships have been reimagined.

• How consumers and retailers are approaching data sharing.

• Where retailers are missing opportunities when it comes to DIY.

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Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.