Today on our show:

• Black Friday Cyber Monday - You Devil You!
• Sam Altman Calls a Code Red to Stop Google Threat
• Amazon and Visa Partner on Agentic Payments
• Nike CEO Purges John Donahoe’s Lieutenants

- and finally, The Investor Minute which contains 3 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Walmart Plans a CEO Transition
• Commerce Operations Foundation Critical to Our Common Agentic Future
• Intuit's Announcement Makes it Clear: OpenAI Coming for Operating Systems
• Walmart Earnings Call Important for Everyone to Understand

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Same-Day Facilities Key to Amazon's New Powerful Grocery Strategy
• Walmart CEO Doug McMillion Steps Down
• TheRealReal Records Record GMV During Earnings
• Google Releases Some AI Shopping Updates

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Implications of Amazon Working with OpenAI and ChatGPT
• Shopify Reports Great Q3 Earnings
• Some of the Worst Mistakes I Made First Time as CEO
• Klaviyo’s Earnings Answer Some Key Questions

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Walmart Holiday Plans Shows There Will Be Blood
• UPS Gains Margin, Plans Strong Peak, But Remains Mired in Uncertainty
• Amazon All In On Agentic - Reports Great Earnings
• Shopify Merchants Go Live with ChatGPT Instant Checkout

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Commercetools CEO is out, so what’s next?
• Bigcommerce partners with Paypal to improve monetization
• Will the new Ulta Beauty marketplace cook?
• Shopify and Lovable Integration Shows a Fire and Motion Strategy

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Walmart Partners With OpenAI, Cannot Hold Back the Tide
• S&P Global Puts Tariff Costs at $1.2T This Year
• Salesforce Partners With OpenAI
• Saks Struggles to Deliver in Q2

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Process Re-Engineering Is a Key Skill in the Age of AI
• Stripe Link Moving More Consumer Facing
• Is OpenAI Building a Super App?
• Shopify CRO Bobby Morrison Forced Out

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

In this second episode of The CEO Spot, Rick Watson sits down with Matt Harris, Founder of Harris Digital.

The interviews were conducted at Shoptoberfest 2025, discussing the state of B2B e-commerce and the challenges of 'hard commerce' faced by manufacturers and distributors.

Harris explains that many companies struggle with legacy ERP systems, analog data management, and complex pricing models involving tiered and customer-specific discounts. He emphasizes the importance of product information management (PIM) systems in cleaning and centralizing data before launching e-commerce platforms.

Harris shares his background, starting in the 1990s, with early e-commerce projects and how his agency helps mid-market manufacturers (with up to $1 billion in revenue) modernize sales by augmenting—not replacing—existing ERP systems.

He discusses the friction caused by generational mindset shifts and private equity consolidation in these industries. On AI, Harris notes that while small-scale AI and analytics are useful, most enterprise AI projects fail to deliver revenue due to siloed data and unrealistic expectations; he advocates for building unified data lakes and warehouses as a foundation for future AI-driven business improvements.

Today on our show:

• ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce
• OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly