Today on our show:

• Walmart Partners With OpenAI, Cannot Hold Back the Tide
• S&P Global Puts Tariff Costs at $1.2T This Year
• Salesforce Partners With OpenAI
• Saks Struggles to Deliver in Q2

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Process Re-Engineering Is a Key Skill in the Age of AI
• Stripe Link Moving More Consumer Facing
• Is OpenAI Building a Super App?
• Shopify CRO Bobby Morrison Forced Out

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

In this second episode of The CEO Spot, Rick Watson sits down with Matt Harris, Founder of Harris Digital.

The interviews were conducted at Shoptoberfest 2025, discussing the state of B2B e-commerce and the challenges of 'hard commerce' faced by manufacturers and distributors.

Harris explains that many companies struggle with legacy ERP systems, analog data management, and complex pricing models involving tiered and customer-specific discounts. He emphasizes the importance of product information management (PIM) systems in cleaning and centralizing data before launching e-commerce platforms.

Harris shares his background, starting in the 1990s, with early e-commerce projects and how his agency helps mid-market manufacturers (with up to $1 billion in revenue) modernize sales by augmenting—not replacing—existing ERP systems.

He discusses the friction caused by generational mindset shifts and private equity consolidation in these industries. On AI, Harris notes that while small-scale AI and analytics are useful, most enterprise AI projects fail to deliver revenue due to siloed data and unrealistic expectations; he advocates for building unified data lakes and warehouses as a foundation for future AI-driven business improvements.

Today on our show:

• ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce
• OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• What the Hell Will Happen At Tiktok?
• Ryder Releases New eCommerce Study
• Klaviyo Innovations Made Possible By Different Ecosystem Approach
• OpenAI Announces They Are Pursuing Ads

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Google and Paypal Announce New Commerce Partnership
• Fireside Chat With Andy Jassy at Amazon Accelerate Conference
• The First Q4 Holiday Predictions Appear

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

We have a special episode of the podcast this week. Today we preview a new podcast from RMW Commerce — actually a Youtube Exclusive, called “Oh Shift! Where SaaS Meets AI”.

In this week’s episode, I interview the Shailesh Kumar, the SVP Of Engineering at Salesforce Commrece Cloud to talk about the company’s approach and pilots in the world of AI and Model Context Protocol or MCP.  To be clear, this is not any kind of sponsored interview.  It’s just an exploration of how the platforms - and I have asked them all to come on the program - are approaching AI and MCP, and what implications it has for brand and merchants.

Today's episode is sponsored by Rithum.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Shopify Betting Big on Design
• Amazon Still Stuck Muddling Through Day 2
• Why Software Sales Is Still Hard in 2025
• A New Podcast where SaaS Meets AI: Oh Shift

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Today on our show:

• Best Buy Relaunches Its Marketplace
• Target Earnings: Like a Slow-Moving Train Wreck
• Upcoming RMW Commerce Events in Second Half of the Year
• Walmart Raises Revenue Guidance in Earnings Call

- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

Join Rick and special guest Nate Skiver, founder of LPF Spend Management, as they dive into a fiery discussion about the state of shipping in e-commerce. In this spicy wing-eating challenge, Nate debunks a major shipping myth and shares his expertise from over two decades in the retail and consulting world.

In this episode, we explore:

• The biggest myth in shipping and why it's finally dying a slow death.
• How the e-commerce market has changed, creating more options beyond the "big three" carriers.
• The role of regional carriers and why more retailers are turning to them.
• How shipping technology advancements are making multi-carrier shipping easier to manage.

Grab a glass of milk and get ready for a fast-paced, insightful conversation that will change the way you think about your shipping strategy!

Today's episode is sponsored by Mirakl.

https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly