The SHE x SHINES Podcast

012. Client retention through business changes


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Are you feeling the urge to share a different side of your business or maybe you realized you want to change the types of services you offer…and along with that change you’re worried your follower count will start to drop, customers will get confused, and the money will stop rolling in? Not to worry girlfriend. We’ve been there! In today’s episode we’re going to walk you through 3 scenarios you might encounter while making a change in your business and how to maintain your client base throughout those changes.
You’ll learn how to..
Successfully maintain your customers while changing your target audience
Serve your audience better by niching down
Develop a strong relationship with your clients
Manage client expectations
RESOURCES:
8 steps to Manage Your Customers Through Change - entrepreneur.com/article/316161
The SXS Academy - shexshines.com/academy
CONNECT WITH US // shexshines.com
INSTAGRAM // instagram.com/shexshines
SHOW NOTES // shexshines.com/podcast
...more
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The SHE x SHINES PodcastBy SHE x SHINES with Anna Laura and Alex

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