What really happens after the first month on the job? In this eye-opening episode of THE TURNOVER, Paul Rhodes, Mark Sharp, and Chris Caramanica zoom in on one of the most underutilized but impactful milestones in employee development: the 60-day mark. Forget surface-level onboarding checklists—this episode dives into how meaningful conversations and simple questions can shape culture, boost retention, and affirm new team members across the multifamily industry.
Whether you're managing maintenance techs, leasing agents, or corporate staff, what you say—or don’t say—within those first two months can make all the difference. The hosts share real stories, sample questions, and leadership best practices that prove the strongest teams are built on intentional communication and genuine support. If you’re serious about keeping great people and building a culture that lasts, this one’s a must-listen.
Here’s what’s covered in this episode:
Why do most retention problems start well before the one-year mark—and how can we fix that early?
What questions like “Do you have the tools you need?” can reveal about team morale and unmet needs
The 60-day check-in is a powerful, often-missed opportunity to build trust and employee confidence
How consistent feedback and recognition create long-term loyalty and stronger workplace culture
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