Colleen O'Sullivan is currently responsible for HubSpot’s EMEA Customer Success team which includes: Customer Success, Implementation, Partner, and Professional Services. She has scaled her organization from a team of four to one hundred. Her team’s north star is customer dollar retention with a customer first mindset.

She is passionate about cultivating an inspirational culture, helping her team members achieve their dreams, and delighting HubSpot customers with world-class service.

Check out HubSpot: https://www.hubspot.com/

Check out the Inbound Growth Lab: https://www.techweb.no/inbound-growth-lab/

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