Parent Driven Development

015: On-Call Schedules

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Parent Driven Development
Episode 015: On-Call Schedules
00:20 Welcome, Alyson van Hardenberg!

Alyson is a Software Engineer at Honeycomb and the mother of two boys.

02:41 Pager or Baby? Which do you choose?

It was a non-issue for Alyson. One of Honeycomb's managers, before even hiring Alyson, said that she'd take Alyson's pager during "off-duty" hours as an added responsibility. They'll check in and reevaluate when her son is one.

  • Equal does not mean fair across teams.
    • 05:07 Having On-Call Schedule Discussions
    • Special Accommodations
    • Scheduling Around On-Call Time
    • On-Call Parenting vs On-Call Job-ing
    • Working Remotely and Boundaries Around Work
      • 11:33 Living Your Life On-Call
      • Doubling Up In Pairs
      • Escalation Policies
      • On-Call Onboarding Processes
      • Handling Outings On-Call
        • 22:46 On-Call Team Expectations
        • Triage vs Fixing
          • 26:04 On-Call Stories & Experiences
          31:26 Hours of Coverage
          • 6PM - 9PM = The Worst Parenting Hours
            • 33:46 Results of the 1-Year Check-in and Thoughts on Physical Pagers vs PagerDuty

            ### 37:07 Genius / Fail Moments

            • KWu: Taking time off from work, but still having the nanny come. (#Genius)
            • Josh: Introduced the Twilight movies to his daughter. (#Fail)
            • Alyson: Taking a Ziplock bag of snacks on long trips. (#Genius)
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              Panel

              Katherine Wu

              Josh Puetz

              Special Guest: Alyson van Hardenberg.

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