How do heuristic principles make for better design? In this episode, Jason and Ephie dig into the second half of the NN/g usability principles for interaction design, making interfaces easy to use and understand.

They kick it off by encouraging design for recognition over recall, so users don’t have to keep anything in mind to complete tasks. Next, they look at flexibility and efficiency, allowing for power users and newcomers. Minimalistic and aesthetic designs are the next topic, where they consider how simplicity improves interactions. Then, they look at helping users recover from errors and wrap up with good help and documentation. As in every episode, they weave in concrete examples and objects from the real world to help build the ideas' foundation.

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