Interested in how AI and technology are revolutionizing the QSR space? Discover how Jim Balis and his team are implementing innovative solutions to enhance labor efficiency and improve the guest experience.

Summary: Jim Balis, partner of Strategic Operations Group at Capitol Spring, discusses the importance of hospitality in the restaurant industry and shares insights on implementing technology to improve labor efficiency and enhance the guest experience.

In this episode of The Pineapple Perspective, Troy Hooper interviews Jim Balis, partner of Strategic Operations Group at Capitol Spring. They delve into how hospitality can be delivered effectively in the fast-casual and QSR space. Jim shares thoughts and insights on the future of loyalty programs, automation, and customization in the industry.

Here are a few key topics discussed:

- Importance of hospitality in different segments of the restaurant industry

- Implementing technology to improve labor efficiency

- Enhancing the guest experience through automation and customization

- The future of loyalty programs in the industry

Connect with Jim at the following links:

https://www.linkedin.com/in/jim-balis-5879a34

www.capitalspring.com

​​https://www.linkedin.com/company/capitalspring

www.sizzlingplatter.com

https://www.linkedin.com/company/sizzling-platter-llc/

https://www.instagram.com/sizzlingplatterllc/

https://www.ilovelulus.com/

https://www.instagram.com/lulusfinepizza

https://www.facebook.com/profile.php?id=100090559873514

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.