In this episode, Kimberly Weitkamp and Gwendolyn Young discuss:

• How to be intentional about digital communications
• Crafting the customer experience
• Game-changing software for entreprenuers

Key takeaways:

• The magic phrase to use for focus
• How to frame “the rules” for your client’s benefit
• The questions to ask before automating
• The lost time with back-and-forth communication
• The $40,000 mistake to avoid
• The questions to ask before automating

“An inefficient process applied to an electronic or virtual process is still an inefficient process.”

–Gwendolyn Young

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Your Virtual Admin Expert

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Connect with Kimberly

The Audience Converter

Twitter: @k_weitkamp and @audienceconvert

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