Meet Andrea Mendoza!

Andrea owns The ScoliClinic in Vancouver, BC and has a strong knowledge set where it comes to running a clinical business. I am thrilled to welcome Andrea as a regular guest on The Health of Business.

Links:

- Andrea Mendoza LinkedIn: https://www.linkedin.com/in/andreamendoza21/

- The ScoliClinic: https://scoliclinic.ca/team-member/andrea-mendoza/

- Danielle Boyd: danielleboyd.ca

Summary:

In this conversation, Danielle and Andrea explore the journey of building a successful physiotherapy clinic, focusing on the treatment of scoliosis. They discuss the transition from clinician to CEO, the importance of understanding the seven systems of a clinic, and the significance of operational efficiency, leadership, financial health, compliance, marketing, and professional advocacy. The dialogue emphasizes the need for continuous improvement and adaptation in the healthcare business landscape.

Chapters:

00:00 Introduction and Background

03:07 The Evolution of a Scoliosis Clinic

06:17 Transitioning from Clinician to CEO

09:26 Defining a Healthy Clinical Business

11:43 The Nervous System of Clinical Services

13:10 Operational Systems and Workflows - The MSK of a business

33:36 The Privilege and Responsibility of Business Ownership

34:42 Leadership and Culture: The Endocrine System of Business

40:18 Signs of a Struggling Culture

42:58 Financial Health: The Cardiovascular System of Business

47:52 Compliance and Risk Management: The Immune System

56:29 Marketing and Branding: The Integumentary System

01:02:16 Professional Advocacy: The Respiratory System

01:12:28 Looking towards the future of healthcare business.

Keywords; physiotherapy, scoliosis, clinic management, healthcare business, operational systems, leadership, marketing, compliance, financial health, professional advocacy, clinic ownership