What is something that impacts your business every single day, without your even being aware of it? The answer is our topic for today: Triggers. This show is Part 1 of a series on triggers and how they impact your business. We’re diving deep into all you need to know about triggers and triggered reactions.

What you’ll hear in this episode:

• What is a trauma-based emotional trigger?
• • This is the most common type of trigger
  • It goes back to a trauma in the past
  • Someone has been victimized
  • It’s difficult to diffuse and redirect 
  • This leads to people stuck in a protective, defensive loop
  • It has a heavy physical/emotional content
  • It’s important to understand what we can affect when this trigger occurs
  • Anger shows up as a masked reaction
• What is a triggered reaction?
• • It usually leads to a negative outcome and puts you on the defense
• Similarities between the two types: They are immediate, visceral, and physical
• When anger shows up, DON’T match anger for anger. Be physically non-threatening, curious, and patient
• My personal example of a workplace situation with Pat, Mandy, where no one addressed the issues of giving up control (for Pat) and feeling belittled (for Mandy)
• Reactionary stances of the perfectionist controller and the innocent avoider
• Positive vs. negative triggered reactions

Resources:

Difficult Happens by Lara Currie