• And I do wanna go back to the first part of the role play when you didn't wanna go into any of the strategies with me, like the conversation... couldn't go any further. It was too triggering, and I want our listeners to know that probably what I would do in a couple of days before I met with Heather again would be that I... would I be in what's called WAIT.  We've talked about that in previous episodes. WAIT stands for, Why am I talking? Or what am I thinking? Wait is an active time in normal communication, it's not just a cooling down time, at least for the person that's applying the NVC process, (13:17:3)
• There's more to this than what actually happens in the back and forth part of the conversation, there's a lot of work that can be done outside of the conversation in service to the connection in the conversation. (14:30:8)
• Okay, so we're going to just do a little debrief for a minute or two (15:16:4)

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