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In this episode, Katie Spillers interviews Crystal Moya, a prominent figure in the property management and advocacy space. Crystal shares her journey from a challenging upbringing to becoming a leader in the rental housing industry. The conversation delves into the importance of advocacy, building relationships with lawmakers, and the recent legislative changes in Texas that impact the housing industry. Crystal emphasizes the need for education and engagement in advocacy efforts, particularly for women and minorities in the field. The episode concludes with Crystal's reflections on her recognition as Advocate of the Year and her aspirations for the future.
00:00 Introduction and Background
02:07 Crystal Moya's Journey in Rental Housing
06:12 Advocacy and Affiliate Leadership
09:05 The Importance of Advocacy
17:20 Advice for Aspiring Advocates
21:39 Building Relationships with Lawmakers
23:41 Legislative Changes and Their Impact
33:20 The Complexity of Legal Advocacy
36:32 Empowering the Next Generation
39:39 The Importance of Advocacy Training
42:25 The Power of Personal Stories
47:31 Recognition and Impact in Advocacy
54:30 Looking Ahead: Future Goals and Aspirations
🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!
#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement
By Katie SpillersIn this episode, Katie Spillers interviews Crystal Moya, a prominent figure in the property management and advocacy space. Crystal shares her journey from a challenging upbringing to becoming a leader in the rental housing industry. The conversation delves into the importance of advocacy, building relationships with lawmakers, and the recent legislative changes in Texas that impact the housing industry. Crystal emphasizes the need for education and engagement in advocacy efforts, particularly for women and minorities in the field. The episode concludes with Crystal's reflections on her recognition as Advocate of the Year and her aspirations for the future.
00:00 Introduction and Background
02:07 Crystal Moya's Journey in Rental Housing
06:12 Advocacy and Affiliate Leadership
09:05 The Importance of Advocacy
17:20 Advice for Aspiring Advocates
21:39 Building Relationships with Lawmakers
23:41 Legislative Changes and Their Impact
33:20 The Complexity of Legal Advocacy
36:32 Empowering the Next Generation
39:39 The Importance of Advocacy Training
42:25 The Power of Personal Stories
47:31 Recognition and Impact in Advocacy
54:30 Looking Ahead: Future Goals and Aspirations
🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at www.multifamilymedianetwork.com to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!
#CustomerExperience #PersonalizedService #ActiveListening #CXStrategies #EarnedProspects #CustomerSatisfaction #Referrals #MultifamilyLeadership #ResidentExperience #PropertyManagement