• This episode starts out with some lamenting and some empathy regarding the technical problems with the podcast's audio quality - which were pointed out by a listener.
• Dr. B. is a bit frustrated and perplexed about how to go forward and receives empathy from Heather - thus giving our audience an example and reminder of the NVC empathy process.
• NVC empathy combines presence, reflecting, and needs guesses.
• A listener's email is shared and broken down to show all the places where NVC process was  used to share about the technical difficulties.   This is done to provide a real-world example on how to write in NVC language. 

Additional Resources:

• Website: https://www.thebigbiemethod.com
• Facebook: https://www.facebook.com/thebigbiemethod
• Twitter: @TheBigbieMethod
• Instagram: @thebigbiemethod
• LinkedIn: https://www.linkedin.com/in/cindybigbienvc
• YouTube:  https://www.youtube.com/channel

Be sure to leave a rating and review on Apple Podcasts and share it with a friend that would get some value!

The Bigbie Method website: 
https://www.thebigbiemethod.com

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