Matt and Anne go deep into one of the most uncomfortable truths of entrepreneurship: realizing you might be the bottleneck. Anne shares a massive breakthrough about her role inside Fix & Form, why she's stepping out of day-to-day operations, and how she’s restructuring the entire business to scale. From hiring a Director of Ops (or chief-of-staff-type generalist) to rethinking deliverables, deadlines, and client flow, Anne walks through the mental shift that got her here.

She also reveals Fix & Form’s bold new direction — going all-in on becoming Denver’s premier luxury branding agency, ditching national virtual work, niching into the Denver metro experience, and redefining the internal systems needed to support bigger, longer, more transformational brand projects. Matt challenges her thinking along the way, pressure-tests assumptions, and highlights the make-or-break points for competing locally.

🚨 Stuff You’ll Want to Remember:

• “If you stop to fix ops, it’s really hard to kick back up in biz dev — it’s left-brain vs. right-brain.” — Matt
• “I’ve been trying to be a person I’m not. And it’s been holding us back.” — Anne
• “Don’t wait for the perfect hire. One big client can fund the next step.” — Matt

📡 Where to Find Us

• Anne → Fix & Form - LinkedIn
• Matt → ChipBot - LinkedIn