In this episode of The Pineapple Perspective, Troy Hooper meets up with Chad Offerdahl, President and CEO of The Big Biscuit, a rapidly expanding breakfast and lunch franchise. Chad shares his journey as a second-generation restaurateur, detailing how he and his father transformed a small Kansas City breakfast spot into a multi-state franchise operation. They discuss the importance of hospitality, the challenges of franchising, and how The Big Biscuit has built a strong corporate foundation to support its franchisees. Troy and Chad also dive into industry trends, including technology in restaurants, real estate challenges, and the growing demand for breakfast-focused dining concepts. 

Topics Discussed in the Episode:

• The growth story of The Big Biscuit from a local eatery to a multi-state franchise

• The role of hospitality in restaurant success and customer loyalty

• The challenges of franchising, from finding the right franchisees to streamlining operations

• How technology and AI are shaping the future of restaurant efficiency

• The appeal of breakfast and lunch franchises in today’s market

A second-generation restaurateur, Chad Offerdahl has been dedicated to The Big Biscuit since 2010. With a focus on the future of the brand, he brings the values of adaptability, inclusivity, and a tech-forward approach to the business.

Connect with Chad Offerdahl

https://bigbiscuit.com/ 

https://www.instagram.com/the.big.biscuit/ 

https://bigbiscuitfranchise.com/ 

https://www.linkedin.com/in/chad-offerdahl

https://www.linkedin.com/company/thebigbiscuit 

 

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.