In this episode of The Pineapple Perspective, host Troy Hooper welcomes Josh Kopel, a seasoned restaurateur, entrepreneur, and host of the influential Full Comp podcast. Together, they explore the evolving landscape of the restaurant industry, diving into topics like AI-driven profitability, menu engineering, and maximizing check averages. Josh shares invaluable insights on how restaurants can leverage artificial intelligence for marketing and operations, the power of suggestive selling, and the importance of building a frequency flywheel to drive customer loyalty. From the role of kiosks in guest experience to strategic upselling techniques, this conversation is packed with actionable strategies that hospitality professionals can implement today.

Topics Discussed in the Episode:

• How AI can drive restaurant profitability through marketing and menu optimization

• The psychology of hospitality and creating memorable guest experiences

• Menu engineering and structuring offerings for higher check averages

• The impact of kiosks and automation on guest interactions and sales

• The frequency flywheel strategy for increasing repeat customers and long-term loyalty

 

Connect with Josh Kopel:

www.joshkopel.com

https://www.instagram.com/joshkopel/

https://www.facebook.com/groups/172117011497393/

https://www.linkedin.com/in/joshuakopel1/

https://twitter.com/josh_kopel

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.