Travel Is Your Business

051 – Travel Tech Infrastructure – Thinking Forward

Listen Later

A fireside chat on innovation between representatives of two of the most forward thinking travel groups…

Rashesh Jethi (SVP Engineering for Americas & Head of Innovation for Airlines for the world’s largest GDS, Amadeus) and Bess Chapman (Operating Principal for JetBlue Technology Ventures) discuss travel tech infrastructure, innovation, and possibilities at the Travel Disruption Summit presented by Voyager HQ, and sponsored by Amadeus and Fareportal.

In this episode:

  • What AI means for the travel industry
  • How everything has changed with hyper-cheap hyper-computing
  • Used to depend on massive investments for AI, and now it simply requires a lot of data and smart people
  • How machine learning sit on top of that, what it means when airlines and other travel business starts really knowing customers
  • Machine learning is one discipline of AI, and it means you feed computer data, makes sense of data, make more personalized recommendations, much potential in marketing
  • How it is a challenge that many players are at different maturity in technology stacks
  • Many are moving to open APIs to encourage growth and innovation
  • Regulation issues an inhibitor to innovation, but most regulation is to keep us safe
  • Be respectful of regulation that’s there
  • GDPR an example
  • What it means that not all travel providers can keep up with changes at the same pace
  • Antiquated innovation all around
  • The biggest white space for disruption in airports
  • Why airports will be the malls of the future
  • Airports can be an oasis of commerce and relaxation
  • Prescreening and biometrics, making screening fast track, frictionless
  • Identifying you as a traveler, then providing you a contextual experience and a reference to what is available around you
  • Amadeus believes in tapping into the creative energy of anyone, supporting innovation
  • Overhyped technology (personal opinion) is blockchain
  • Bags as a huge white space, RFID, and more
  • How NDC change Amadeus’ current setup, and the next evolution in standard with a lot of interest from customers
  • AR and VR in the travel space, ideal use-cases, and why they could just become another screen we get used to
  • Using VR to book trips and for in-flight entertainment, shopping, training – and what are the challenges?
  • A lot of opportunity for companies to help other companies make money
  • What is looked for by Amadeus venture fund

    • See omnystudio.com/listener for privacy information.

    ...more
    View all episodesView all episodes
    Download on the App Store
    Travel Is Your BusinessBy MouthMedia Network
    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    19 ratings

    More shows like Travel Is Your Business

    View all
    American Fashion Podcast — exploring innovation and sustainability across the industry by MouthMedia Network

    American Fashion Podcast — exploring innovation and sustainability across the industry

    94 Listeners

    Fashion Is Your Business - a retail technology podcast by MouthMedia Network

    Fashion Is Your Business - a retail technology podcast

    93 Listeners

    Beauty Is Your Business - beautytech and beauty innovation by MouthMedia Network

    Beauty Is Your Business - beautytech and beauty innovation

    39 Listeners

    Content Is Your Business by MouthMedia Network

    Content Is Your Business

    8 Listeners

    Retail Is Your Business - retailtech and retail innovation by MouthMedia Network

    Retail Is Your Business - retailtech and retail innovation

    6 Listeners

    It's A Matter Of... by BeautyMatter

    It's A Matter Of...

    15 Listeners

    The FEKKAI Life - with Frederic Fekkai by MouthMedia Network

    The FEKKAI Life - with Frederic Fekkai

    7 Listeners

    Then What? by MouthMedia Network

    Then What?

    8 Listeners

    FUSION Fast Forward by MouthMedia Network

    FUSION Fast Forward

    0 Listeners

    Living in a Materiae World by David Pirrotta Brand Group Inc

    Living in a Materiae World

    11 Listeners