In retrospect, perhaps it wasn't a great idea to enlist Vitaly Borkalitus as this program's new head of marketing, social media and customer service. Admittedly, i was aware of his prior history of threatening / doxing / stalking persons who'd publicly complained about his previous online activities in the eyeglass trade, but I honestly believed he'd turned over a new leaf. Regrettably, after his recent appearance in the New York Times (I think this is this 6th item in the past decade), I have come to understand that his conflict resolution methods do not reflect the values of this show. I would like to offer a complete and total apology to everyone whose credit card details he's shared and if you were amongst the 20 or so people he sent dead rats to, I am truly sorry.  When he said his favorite Met was Dave Kingman during the job interview, I just presumed he liked free swingers (and who doesn't).