In part two of our series on replacing state legacy systems, Paul Gorman, a former CIO for two state agencies, is joined once again with Terri Jones who has previously directed IT efforts for a large housing  finance and community development agency and currently serves as an Enterprise Advisor at Hyland Software. Together, Paul and Terri continue the conversation of replacing legacy systems with a focus on legacy document management systems (DMS).  

Listen in as Paul and Terri discuss what governments can do when your “whizz-bang” amazing document system hasn't aged well, including: 

• Pain points that prompt replacement 
• Reasons to replace a document legacy system 
• Replacement roadmap 
• The 5 stages of going paperless