OnBase by Hyland Software is a comprehensive solution that can be leveraged across departments and industries. Government agencies trust OnBase to help streamline processes, improve communication, and establish workflows. Each agency has different needs based on the type of tasks they handle regularly. The Department of Transportation (DOT) is a critical department which can be found in every state across the US. DOTs are responsible for transportation planning and safety, and they are always busy with many projects at once. OnBase has proven to be a valuable tool for DOTs by aiding in permitting, content capture and management, integraion with CAD systems, and so much more.

In this episode, Steve Nimon chats with Paul Gorman, Sr. Account Executive and Government Expert at ImageSoft, and Rob Johnson, Government Consultant Expert with decades of experience in the field. Listen in as the three gentlemen discuss the highlights of OnBase within DOTs including:

·        Bringing systems together through integrations

• Mobile friendliness for uploading data
• Centralized data storage
•   Cross-department communication
• Automated workflows
• Auto Registration Capture
• Secure file sharing
• And more!

To learn more about OnBase, visit www.imagesoftinc.com/onbase.

Government agencies and departments have vastly different needs from one another. It’s important to implement a digital solution that works to aid staff in completing daily tasks to reach the organization’s goal. OnBase by Hyland Software has been a trusted Enterprise Information System for decades, particularly in the Government space.  

In this episode, Account Executive Steve Nimon sits down with two experts in the field to review the many ways OnBase can help Departments of Labor (DOLs) go digital. Paul Gorman is ImageSoft’s resident Government expert, and Rob Johnson is Hyland’s Government Senior Industry Consultant. Listen in as Steve asks Paul and Rob about the many uses of OnBase in DOLs: 

• Complying to ever-changing regulations  

• Generating financial reports 

• Configuring formalized workflows 

• Improving records management and retention 

• Capturing documents 

• Digitizing the inspection process 

 

For more information about OnBase, please visit https://imagesoftinc.com/onbase/.

Many of us like to think the pandemic is on it’s way out and largely in our rearview mirror. What many people fail to recognize is just how impactful the last few years have been on every aspect of our lives. Now more than ever, we have high expectations of technology to allow us to get things done from the comfort of home. Even those who returned to the office are looking for the same type of convenience they had while working from home. The Courts were not spared from this new expectation, and many did not have an adequate solution in place. eFiling Court documents isn’t a new idea, but it was not at all widely accepted until recently. Now, Courts and Prosecutors are looking for ways to digitize the filing process. 

ImageSoft’s TrueFiling has been a leader in the industry for years now – allowing filers to submit documents from just about anywhere. We are thrilled to announce our “Part 2,” TrueFiling Review. Now, filers can use the front end of the system as always to send in files, and Court personnel can review said files, process them, find fee payment reports, and more. Sit down with Principal Sales Engineer Terry Chadhauri as he discussed TrueFiling and TrueFiling Review with Product owner Ketaki More and Sr. Sales Engineer Kevin Kowalkowsi. Learn about the ins and outs of the system including: 

• While eFiling is such a hot topic 

• How the TrueFiling System works to overcome common challenges 

• Some of the most valuable features 

• TrueFiling vs filing through a case management system 

• And more! 

 

ImageSoft is proud to be a Platinum Partner for Hyland Software for the past several decades. OnBase is an Enterprise Content Management platform that can be used across various industries to streamline processes, develop workflows, and manage content. OnBase has been steadily growing in popularity throughout the Public Sector, including state and local Governments. Thanks to its many functionalities, configurable interface, and simple integration, OnBase is one of the best tools Government organizations can use to digitize their daily tasks. 

In this episode, Paul Gorman (Senior Account Executive and Resident Government Expert) sits down with Rob Johnson, Hyland’s Sr. Industry Consultant for Governments. Paul and Rob discuss how the OnBase system can be used within the Department of Revenue to overcome common challenges, reduce workload, and boost productivity. Listen in as we discuss topics including: 

• How Government organizations can raise funds to implement OnBase 

• The features of OnBase most beneficial to the DoR 
• The future of Government Technology 
• Robotic Process Automation in Government spaces 
• And more 

To learn more about OnBase by Hyland Software and to schedule a demo, please visit https://imagesoftinc.com/onbase.

Human Resources (HR) is a department that works tirelessly for all employees within a company. HR professionals put employees first, prioritizing their needs, goals, and challenges to help create the most positive work environment possible. Unfortunately, because HR is notorious for some good old-fashioned ‘tough love,’ their dedication can be overlooked. Here at ImageSoft, we are committed to creating a fantastic company culture, and much of that lies within the realms of Human Resources. Our HR team finds new team members who will fit in perfectly with our existing staff, smooths over internal issues promptly, and supports employees whenever necessary. Combine that with our CARES and Wellness teams and you have the ImageSoft culture of People First. 

In today’s episode, ImageSoft President Crystal Iverson sits down with Leanne Eastman (Human Resources Manager) and Christy Kolis (Recruitment & Employee Engagement Specialist) to discuss what makes ImageSoft unique, how HR works to maintain our culture, and some must-know tips for those looking for jobs. A few topics discussed include: 

• The ImageSoft Core Values 
• Cultural practices that set us apart 
• Tips for interviews 
• The main goals of HR 
• And more 

Join the ImageSoft family by applying to our open positions! We look forward to meeting you.  

Many people become members of Law Enforcement because they want to help people. Thanks to advancing medicine and technology, more and more people are being diagnosed with disabilities and mental health challenges. Law Enforcement is working tirelessly to make the community a safe place for everyone, including and especially those with medical conditions that may make them more prone to wandering off, getting lost, or being unable to communicate clearly. 

SafeEncounter is ImageSoft’s Community Safety Database, a digital storage for accounts that contain identifying information, medical requirements, and emergency contacts for vulnerable individuals. A loved one can create a SafeEncounter profile for their child, spouse, parents, or family member who has a tendency of leaving home. If the individual is found, police can access the database from their patrol cars and dispatch to identify the person, deescalate the situation, and reunite them with their family.  

In today’s episode, ImageSoft’s Steve Dale sits down with Deputy Chief Bryce Baker and Officer Eddie Christudhas of the Palatine, IL Police Department to discuss how the SafeEncounter program has been positively impacting police and community relationships. Palatine had a “save” just days after launch, and they were eager to share the benefits of the program for our podcast.  

• What is SafeEncounter? 
• Why is it valuable? 
• Why should other districts get involved? 
• How does it help the public? 

• And more 

Housing is something we may take for granted at times in our lives. For many however, housing is made possible through the Government. Housing Agencies and Finance Authorities handle hundreds or thousands of “cases” each day. As you might imagine, managing funds, contracts, documentation, and other necessary information can be a daunting task when done manually. Luckily, there are digital solutions in place to revamp Government Housing processes for improved efficiency and accuracy.  

 Tune in to our latest podcast episode to learn more about how OnBase systems can be used to streamline what are often lengthy and complex processes in the Housing space. Paul Gorman, Senior Account Executive and resident Housing Authority Expert, sits down with Rob Johnson (Senior Industry Consultant for Government) from Hyland Software to discuss the ins and outs of OnBase for Housing Agencies. There’s a lot covered in this brief episode including: 

• Benefits of OnBase
• Use cases for the industry
• The difference between Public Housing and Finance Authorities
• Real success stories from Hyland
• And a brief overview of why Housing Authorities should choose OnBase

To learn more about OnBase, please visit www.imagesoftinc.com/onbase. Please contact us for additional information.

Lawyers and other Justice System personnel rely heavily on authorized documents. In recent years, more and more of these documents have become digital to reduce paper waste, speed up sharing, and adapt to the new hybrid or remote work environments seen across the country. With the growth of digital documents came the need for a simple electronic signature solution. 

TrueSign is ImageSoft’s proprietary digital signature platform. Internal and external users can sign via email, text, or QR code in real-time, providing legally binding signatures with just a few clicks. Seeing the need specifically for lawyers to have increased access to electronic signing, Worldox - document management powerhouse - formed a strategic partnership with TrueSign.  

Listen in as ImageSoft’s Director of Sales and Marketing, John Kenyon, chats with Worldox President, Ray Zwiefelhofer, about the partnership. Learn about why eSigning is so critical in the law sector, and what a recent customer survey from Worldox showed customers care most about in their signature solution.  

Topics covered include: 

• How Worldox and TrueSign are working together 
• What current customers are saying about the platform 
• The important features that make TrueSign a stand-out 
• What lawyers need from eSigning platforms 

• And more. 

To learn more about TrueSign, please visit www.truesign.com.

Millions of Americans suffer from intellectual disabilities or cognitive conditions that can affect their ability to clearly communicate. From Alzheimer’s to Autism to severe mental health disorders, these vulnerable individuals may find themselves in emergency situations with no reliable way to express themselves to first responders. 

Introducing SafeEncounter, a digital community database that logs records of vulnerable dependents for officers to refer to on the scene. SafeEncounter is voluntary and user-submitted and is accessible only to authorized districts and police forces. Family and loved ones can register their dependent and build a profile that includes physical descriptions, photos, medical history, emergency contacts, and special notes for deescalating situations. SafeEncounter is accessible on-the-go in police vehicles for real-time identification and conflict resolution. 

In this episode, join ImageSoft’s CEO, Scott Bade, as he delves into the basics of SafeEncounter with Julian Vataj, Solution Architect. This episode covers the higher-level overview including: 

• What SafeEncounter is 
• Common eligibility requirements 
• Why it was created 
• Noteworthy features 
• And how SafeEncounter empowers the police  

 Be sure to check back soon for a deeper dive into the solution! For questions, comments, or concerns, please reach out to Scott Bade at [email protected] or Julian Vataj at [email protected]. If you’re interested in exploring the solution further, check out www.safeencounter.org.

 

When’s the last time you took a photo on your cellphone? How many homes in your neighborhood have security cameras or doorbell cams? Technology is all around us and is making its way into every aspect of our lives. The accessibility of video and audio recording has proven extremely beneficial to the Justice System in the form of evidence. However, courts are not always equipped to handle digital evidence, especially multiple formats. 

Introducing Vault, ImageSoft’s Digital Evidence Management system designed to organize evidence in a cloud-based database. In this episode, CEO of ImageSoft, Scott Bade, sits down with Engineer Terry Chaudhuri to discuss Vault at a high level. Listen in as they discuss: 

• Digital Evidence Management and its challenges 

• Vault’s unique features 
• Seamless playback in court 
• How Vault benefits various job roles in the courts 
• And more 

Stay tuned for a follow-up episode that will delve deeper into the Vault platform. 

Learn more about Vault at https://imagesoftinc.com/courts/digital-evidence-management/. Reach out with any questions at (855) 533-3366.