Paperless Productivity

Paperless Productivity

By ImageSoftBusinessTechnology
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Paperless Productivity episodes

  • Episode 037: Spreadsheets, Shared drives and Emails: The Scary Side of Enterprise Search
    Reoccurring guest on The Paperless Podcast and Senior Customer Advisor for Government at Hyland Software, Kevin Albrecht takes the mic, giving voice to a critical topic that he’s been in countrywide conversations with government agencies about:   Unsecured, personally identifying information circulating in disparate government systems.    If you work in any industry that manages sensitive information, you won’t want to miss Kevin’s insights on how to more securely store information while maintaining public transparency efforts, quickly populate public records or FOIA requests, or the several, nation-wide use cases of government agencies that are already leading the way in more secure, compliant and accessible enterprise search efforts.  
    23 min
  • Bonus Episode: “Justice Knows No Quarantine” as a Podcast
    “We can’t let perfection get in the way of a good system,” said Scott Bade, ImageSoft President and Product Visionary. “Today, we need to look for easy wins that move data forward, even if, for the time being, the method isn’t as integrated, end-to-end or wholesome as we’d like it to be.”  This sentiment from Scott is a soundbite from our April 2020 webinar, “Justice Knows No Quarantine” with Jim McMillan from the National Center for State Courts. Scott, Jim and Senior Justice Consultant Brad Smith hosted a panel discussion addressing the current challenges of civil and criminal courts, mitigation options that can be implemented in the next 45 days or less, what courts should be doing as we come return to a new normal, and how to overcome procurement obstacles when moving forward with these opportunities. The key message? “The mobile society that we have become has led to added bandwidth that is paying off now,” said Scott, adding that the Justice System needs to prepare for the new normal of more people working and managing their business remotely. 
    58 min
  • Episode 036: The Underwriter’s Compass for Navigating “Under the sea” of Information
    Underwriters know that, before the actual underwriting begins, they must first build a file out of disparate pieces of information. Navigating this sea of data from here, there and everywhere can haphazardly redirect the underwriter’s sails into unnecessary roundabouts, prolonging decisions and causing waves in their “pool of risk.”   Join us for a conversation of experience and perspective as we chat with our re-occurring guest Jeff Hiegert, Insurance Adviser at Hyland, and Toni Smith from ImageSoft, on addressing the underwriter’s biggest concerns, including how to efficiently put necessary information in front of underwriters so they can sail their organizations toward the best decisions.
    40 min
  • Episode 035: The Public Health Agency’s Remedy for Ailing Point Solutions

    As the world prepares for a “new normal,” public health agencies will be challenged to afford and implement processes that serve faster-paced, mobile day-to-day needs, as well as keep them prepared for future outbreaks. As we’ve learned to do with “all things government technology,” we turned to Former CIO, and now Government Consultant, Paul Gorman for insights.  

    Tune in as we discuss how to marshal resources in preparation for the public health agency’s future technology needs, mobile testing and data gathering, how being equipped today mitigates tomorrow’s hurdles when responding to emergencies, and how to prepare for all prospective contingencies.  

    For more information on “the public health agency’s digital solution,” visit https://www.imagesoftinc.com/government/public-health.html   

    35 min
  • Episode 034: Working in a Mobile World

    Policy and Capacity – the two-pronged approach to a successfully mobile workplace.

    As organizations (and even court systems) progress toward remote-friendly environments, understanding how to achieve leadership’s support and internally equip staff with the means to sustain (dare we say, increase?) productivity is the foundational first step. Thanks to our forward-thinking and innovative Tech Support team, ImageSoft continues to operate remotely amidst mandated stay-at-home orders, even with staff located from coast-to-coast. Join Tom Hansel, ImageSoft’s Director of Customer Care (affectionately referred to as “Tom’s Teams”) and Bill Lussenheide, Senior Systems Business Administrator, for the inside scoop on their emergency plan and how they successfully flipped the switch to ImageSoft-wide remote working operations.

    31 min
  • Episode 033: Clark Public Utilities “Sheds Light” on Successful Implementation
    If you, like Clark Public Utilities (CPU), are a little jittery about implementation – congratulations! You’re normal. Despite a few apprehensions, CPU faced its fears head on and took an active role in its organization’s digital transformation. Today, illuminating a paperless “workflow glow,” CPU has gone down in our books as one of our most successful implementation partners.   Join CPU’s Business Application Manager Suzi Walker and Business Analyst Michael Nino for a candid conversation with ImageSoft’s Professional Services team, discussing customer challenges during implementation, the keys to proceeding while succeeding, what “partnership” actually means, a breakdown of the Quality Triangle and so much more.
    28 min
  • Episode 032: “Back to the Future” of Court Technology
    Did you know our Senior Justice Consultant Brad Smith was around when eFiling was just gaining momentum and the Earth was still cooling? Of course, Scott, ImageSoft’s Product Visionary, was only poking fun, but he makes a valid point: what it means to be a digitally transformed court today is much different than even just a couple years ago.   Join us for this punchy conversation on the evolution of electronic filing into criminal, family and other case types, making files more publicly accessible, the growing acceptance of cloud solutions, the need for digital evidence management solutions and, most importantly, how progressive courts are going about all of this.
    39 min
  • Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

    From car companies and soda vendors to even Dilbert comics, everyone is talking about digital transformation. But how do we define it in the government context?

    Join Senior Government Consultant Kevin Albrecht and former CIO Paul Gorman as they chat about “the CIO’s worst nightmare,” the importance of dynamic, responsive forms management and how it all shapes an experience from staff to constituent.

    25 min
  • Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.

    Even as courts lean into digital transformation, there’s still one major hesitation: mobile technology. Should smartphones finally be allowed inside the courtroom? Do the benefits outweigh the risks? Join the 22nd Judicial Circuit’s Trial Court Administrator Dan Wallis and ImageSoft’s Senior Sales Engineer Terry Chaudhuri for an engaging conversation that finally puts a pulse on the industry’s journey toward a mobile future.

    33 min
  • Episode 029: Probing the Kalamazoo County Probate Court

    The Kalamazoo County Probate Court desires to help their constituents better when they’re going through difficult circumstances was hampered by all the paper that drove their processes. In this episode, the staff at the court tell us what life was like before and how different things are for everyone after moving to a digital process.

    33 min

About Paperless Productivity

From the publisher's feed

Welcome to Paperless Productivity, a workflow podcast where today’s business leaders learn how to harness the power of technology, supercharge efficiency, and accomplish their organizations’ goals. In each episode, we'll tackle your biggest issues in creating a paperless work environment and share expert